The Small Print
The Small Print
This page contains our Terms & Conditions and our Privacy Policy. If you need anymore detail or are not sure about anything please just get in touch.
Terms & Conditions
General
The responsible person/host/legal owner retains the responsibility for the the information submitted to STL form and fire services and the validity of any certificates.
In the case of an STL license application the host/legal owner retains responsibility for the information on the license application and the fees incurred. The host/legal owner will be asked to confirm all information prior to submission.
The responsible person/host/legal owner is responsible for the costs of certificates and supporting documentation.
STL Form Services can advise on available suppliers but are not responsible for engaging them in work, payment for services or their qualifications.
STL Form Services require the full co-operation and input from the responsible person/ owner/host.
STL Form Services reserves the right to cease work on any application where it is felt it could damage the reputation of the business.
STL Form Services reserve the right to report to appropriate authorities where there is considered significant risk to life.
Fees
An initial deposit of 50% of the standard fee is payable in order for us to commence work on your behalf with the full licence application process.
Fire risk assessment payments are due in full prior to the report being presented.
The balance becomes due when the application is ready for submission. Our fee note will be issued to you at this point detailing the total fee including *any incidental expenditure incurred less the deposit already paid. Please note that at this point the application is ready and will be submitted only on receipt of the balance. Any queries you may have must be brought to our attention as soon as possible to avoid any delay in submitting the application on your behalf.
In the case of application and form checking services the balance is due in full at the commencement of work.
Hosts/owners will be advised of any additional costs prior to work being carried out.
Discounts are available on the full application package for hosts/owners with more than 1 property requiring concurrent licence applications. Requests will be determined on the needs of each property but owners are welcome to enquire.
Privacy Policy
Overview
This Privacy Policy sets out how I, Jacquelyn Newman (trading as STL Form and Fire Services), collect, store and process personal data about you.
This policy covers all users of STL Form and Fire Services whom we collect personal information.
Data Controller
Jacquelyn Newman is the data controller
How I collect data
When you provide it to me through interview, email or other direct communication.
From forms that you give me in relation to your application.
During a site visit.
What information I may collect.
I may collect and process the following data about you:
This may include name, address, contact details and DOB
Details of any risk assessments in relation to your property.
Information you provide me with in order to complete the STL application or fire risk assessment process.
How We Use Your Data
To complete the STL application or Fire Risk Assessment process.
Disclosure of information to 3rd parties
We will only disclose your data to the extent it is necessary to complete the STL application process.
We can disclose data to any director formally listed in the company.
If we buy or sell the business or any business assets we may disclose your personal data in order to effect the transaction.
We will also disclose your personal data where required by law or to enforce our own legal rights.
We may disclose Fire Risk Assessment to other professional bodies for audits or quality checks on our business. These organisations are required to maintain confidentiality in relation to your files.
How long do we retain your data?
We only retain your personal data for as long as necessary.
Specific Retention Periods:
We will retain data until the STL application process is complete.
Completed forms will be retained until the renewal date, unless requested to destroy.
Fire risk assessments will be retained for a minimum of 3 years.
Security of personal data and Information
We take appropriate and proportionate organisational and technical measures to secure your personal information and data and to protect it against unlawful use and/or accidental loss.
Your rights
You may request us to provide you with any personal information and data we hold about you. Provision of this information is subject to you providing us with appropriate evidence of your identity.
You also have the following rights with regards to your personal data:
- the right to have your information corrected
- the right to have your information removed
- the right to restrict processing of your information
- the right to object to processing of your information
- the right to receive your information in a portable format
- the right to complain to a supervisory authority
In the UK, the supervisory authority is the Information Commissioner’s Office (ICO).
Please visit: https://ico.org.uk/global/contact-us/
Contact details
Jacquelyn Newman
Glen Avenue, Brodick. KA27 8DQ
Email: STLformservices@gmail.com
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